Why Us

About us

Ready for Life Physio was started by founder Michael Nicol in 2021 with the aim of providing world class physiotherapy in Norwich. Having worked in London and consulted to physio clinics worldwide, he now wants to bring the best of what he has witnessed to the Norwich Community.

The goal is simple. To become known as the best clinic to go to for private physiotherapy in Norfolk.

What makes us stand out?

  • Hands on treatment – because of the challenges in the NHS and the approach of many insurance companies, hands on treatments are often a forgotten art within physiotherapy. However, we will always look to use this as part of the recovery process.
  • Bespoke exercise programmes – no printed sheet of exercises here!
  • Book online – immediate access to your physiotherapy appointment and typically appointments available within the week.
  • Home visits available – If you are unable to leave your home for example post-surgery then we will come to you (additional charges apply)
  • Constant support – we pride ourselves on our customer service and so you will have ongoing access to your physiotherapist through email and online messaging.

Our values

Customer service is at the heart of everything we do. It is central to our core values of:
• Caring – we will always listen to you to fully understand your problem and how we can help.
• Responsive – if you have any problem throughout your treatment we are here to help and will always go the extra mile.
• Quality – We pride ourselves on being in touch with the latest treatments and research in the world of physiotherapy.

Customer satisfaction guarantee

Because we put customer service central to everything that we do, we are proud to offer a 100% satisfaction guarantee. Clearly, we cannot guarantee that we will fix every problem, but we believe you will always be satisfied with the service you receive, or we will gladly refund you in full.

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